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10/29/2012 9:02 AM
 

Hi

I am updating a dnn site from version 5.6.2. I initially went to 5.6.8 and all looked well but the html editor was not working - every html editor module was showing an error. So reading about  the latest version of dnn allowing you to slect the editor you use I decided to roll back to my 5.6.2 backup and install 6.2.3..

This time I get a different error when I enable the update I get the message

500 Internal Server Error
The requested Url (http://www.kaspapersystems.com/Install/UpgradeWizard.aspx) does not return any valid content.

Any idea what can be causing this. I have had this error come up on two separate sites so am keen to get to the bottom of it.

Thanks

Sharon

 
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10/29/2012 9:52 AM
 

Hi Sharon,

"500 Internal Server Error"  message doesn't give much to work on. Things to try which may or may not be available via your hosting provider control panel:

1 - Recycle the App Pool;

2 - Change the .NET framework from 2 to 4;

3 - Change pipeline from "Classic" to "Integrated";

This is what I can think of without going through the site myself.

Regards,

Aderson

 
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