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10/28/2019 3:44 AM
 

Hello,

I have a strange little issue, I expect I'm doing something silly or not doing something obvious but I can't see what that is.

I'd like to give user with a given role permission to view certain pages.

I've created the role (set to approved), assigned it to a user and to a page. When I log in that user doesn't have access to the page.

Does anyone have any suggestions?

Best Regards,

Steve

 
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10/28/2019 11:30 AM
 

Hi Steve,

You seem to have done it correctly. Make sure you are not denying access to all users (maybe it is not even possible) otherwise you can be negating what you are trying to set.

If it is public and you provide access I can check it out.

Cheers,

Aderson

 
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10/28/2019 11:54 AM
 

Hi Aderson,

Thank you for your reply.

OK I'll recheck it again tomorrow and let you know. I have done that several times already but one more time won't hurt.

I can gladly give you the login details if necessary.

All the best,

Steve

 
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10/29/2019 3:55 AM
 

Hi Aderson,

Thank you for your tip on denying access to all users, that was the issue, whoops.

On the page permissions 'All Users' was not checked but had a circle with a diagonal line. I cleared that and can now view the page.

Thank you for the idea and thank you also for offering to take a look.

Have a great week.

 

Best Regards,

Steve

 
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10/29/2019 4:10 AM
 

Hi Aderson,

I've completed some further testing and unfortunately the problem is not resolved, the page is now not viewable when logged into a normal account with the roles assigned.

That is strange as I definitely had access to it the first time I logged in.

I will send you an email with the log in details etc.

All the best, 

Steve

 
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